So often now, when new brides-to-be arrive for their first appointment, we hear stories about how beautiful a previous Apple Blossom Time bride looked on her Big Day. And because we’re absolutely NOT in the business of building repeat customers, we love to hear these stories through friends and family.
As many of you will know, we’ve been trading for five years now and during this time we’ve built a wonderful word-of-mouth trade and a reputation for warm, friendly and helpful service.
For us, it is the ultimate accolade; knowing that our brides have recommended our service to their friends is an amazing feeling. At the risk of sounding cheesy, playing such a front-and-centre part in one of the most important days of a woman’s life is a real privilege and its one that we take seriously.
Since we started back in 2011, we’ve always had ‘great service’ at the top of our priority list; always helpful, always genuine and never, ever pushy just to make a sale. I don’t mind confessing, as with all businesses we’ve had our ups and downs, particularly in the early days, but it seems ‘warm and genuine’ over ‘salesy and pushy’ has been a winning decision for us!
Last year, after four years of working hard, and hearing wonderful, generous feedback from our brides, we decided to stick our heads above the parapet by entering the Scottish VOWS Awards. We were thrilled to be voted as a nominee... but this year we'd love to pick up the prize!
These awards celebrate and promote excellence in customer service within the Scottish wedding industry by rewarding the companies who are striving to provide outstanding service and a great customer experience.
Because the VOWS Awards are voted for by customers, we’d LOVE to win one and we’re asking our customers past and present, to take a few minutes to vote for us here.
Thank-you so much in advance, Karen and Jolene XX
PS If you’ve enjoyed your experience with us, and would like to appear on our Real Brides page, please do drop us an email with a photograph from your wedding day. Have a look here!
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